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Warranty Assistance

Warranty Assistance

All replacement parts sold by Backhoe.Parts are warranted to be free from defects in
material and manufacture when correctly installed and operated under normal use and conditions in a properly
serviced and maintained machine.

This warranty is valid for eighteen months from the date of shipment or twelve months from the date of placement
into service, whichever is the earlier. During this period Backhoe.Parts will, at its discretion, replace any parts which are
found upon its inspection to be defective in material or manufacture. Replacement parts will be provided to the
customer at a place of business of Backhoe.Parts. or other establishment authorized by Backhoe.Parts. The Warranty does not
include labor to remove or replace parts.

Fitting of Backhoe.Parts must be in accordance with the latest version of the OEM workshop and installation manuals.
All lubricants, fuel and coolant used must be to the OEM specification.

Backhoe.Parts must be notified in writing by the customer of any Warranty claim. Backhoe.Parts reserves the right to examine every
item that is subject to a claim under this Warranty and the right to examine any associate parts of the engine/machine
plus any relevant documentation.

Parts that are subject to a claim under this Warranty must not be removed from the machine or returned to Backhoe.Parts until
Backhoe.Parts issues written authorization. Any parts authorized by Backhoe.Parts to be returned must be tagged with the Backhoe.Parts
Returns Reference (RR) Number that has been issued by the Backhoe.Parts claims department.

Backhoe.Parts does not warrant any of its parts that have been altered from the original specifications, misused, or damaged
by accident or negligence or where the engine specification has been changed from the OEM standard (eg. increased
power, non-standard fuel pump settings etc.).

This Warranty is provided solely to the direct customers of Backhoe.Parts, and not to any other party, and it is expressly in lieu
of any other warranties, express or implied. Backhoe.Parts expressly disclaims any warranty of merchantability or fitness for a
particular purpose. Remedies under this Warranty are expressly limited to replacement parts as specified above. All other
claims for loss arising out of the failure of any part are excluded, including claims for direct or indirect economic or moral
loss and special or consequential damages.

Any legal claims or procedures under this Warranty are to be adjudicated in the China under the Chinese law, and must
be filed, through a Chinese court.